Shipping Policy

Policy Overview

This Shipping Policy applies to all commodity orders and global logistics distribution services generated on the oribehair.it.com e-commerce platform, covering all premium hair shampoos, conditioners, scalp treatments and professional hair styling products sold on the website. This policy standardizes the whole process norms of order review, warehouse outbound, beauty product packaging, global logistics transportation, delivery inspection and abnormal order handling, providing transparent and standardized logistics service guarantee for all platform users.

Order Processing & Warehouse Outbound Cycle

All successfully paid orders on oribehair.it.com will enter formal order review, product quality inspection, dust-proof and leak-proof professional beauty product packaging and warehouse outbound procedures within 24 hours. Our professional warehouse team strictly implements personal care product storage and packaging standards to ensure that all delivered hair care products are intact, unopened, free from leakage, extrusion damage and quality problems, with complete product packaging and accessories. The unified outbound cycle of all platform orders is 1 to 3 working days.
During large-scale platform promotional activities, the order volume may increase sharply in a short period, resulting in slight delay of individual outbound orders. We will actively adjust warehouse operation efficiency, arrange special personnel to prioritize order sorting and packaging, and minimize user waiting time to ensure orderly and stable outbound of all hair care product orders.

Global Standard Delivery Specifications

oribehair.it.com implements a unified global delivery standard with no regional difference settings. All domestic and international orders adopt a fixed standard delivery cycle of 6 to 12 working days. The actual arrival time will be slightly affected by objective factors such as local logistics operation efficiency, customs clearance progress and weather environment. The platform will track the logistics transportation status of all orders in real time and synchronize the latest logistics dynamics on the user order details page for users to check at any time.

Expedited Delivery Service

To meet users’ urgent hair care product replacement and continuous hair maintenance needs, oribehair.it.com provides optional expedited delivery services for all platform hair care products. Users can select the expedited service option during order settlement. The expedited channel will prioritize order review, warehouse sorting and logistics resource allocation, greatly shortening the overall transportation cycle and realizing fast delivery and arrival of professional hair care essentials.

Free Global Shipping Rules

All products on oribehair.it.com enjoy permanent free global shipping services, with no minimum order amount threshold, no regional restrictions and no hidden charges such as freight, handling fee and packaging fee. All users can enjoy zero-cost global cross-border logistics distribution when purchasing any premium hair care products on the platform, effectively reducing the daily professional hair care cost for global users.

Logistics Tracking & Exception Handling

After the order is outbound from the warehouse, users can obtain a unique logistics tracking number on the order page of oribehair.it.com to check the real-time transportation and delivery status of the package at any time. In case of logistics exceptions such as transportation delay, package loss, product leakage, packaging damage or delivery error during transportation, users can contact the platform support team in a timely manner. We will quickly verify the abnormal situation and provide free re-delivery, order compensation or other reasonable solutions in accordance with platform rules.

 

Trending Now

Example product title

$19.99
$19.99

Example product title

$19.99
$19.99

Example product title

$19.99
$19.99

Example product title

$19.99
$19.99

Example product title

$19.99
$19.99

Example product title

$19.99
$19.99

Example product title

$19.99
$19.99

Example product title

$19.99
$19.99